Shipping policy
Delivery in Poland
We currently deliver only to addresses and InPost parcel lockers in Poland. Delivery to the United States, the United Kingdom and other countries is not available.
Dispatch
We dispatch paid orders within 2 working days after payment is confirmed. Working days are Monday to Friday, excluding Polish public holidays. Dispatch time is the time needed to prepare and hand over your parcel; the carrier's delivery time is additional.
Delivery options and prices
- InPost Paczkomaty: PLN 14.99 for orders below PLN 150; free for orders of PLN 150 or more, including an order of exactly PLN 150.
- DHL courier: PLN 19.99.
The free-delivery threshold is based on the value of products after discounts, excluding delivery charges. All prices shown include applicable VAT. Available options and the final delivery cost are shown before you place your order.
For InPost delivery, select your parcel locker using the selector in the cart. Please provide a correct email address and mobile phone number for delivery notifications. If your locker selection is missing, contact us at info@doctorlife.pl so that we can complete the delivery details.
Delivery timing depends on the selected carrier and destination. Any carrier estimate is separate from our dispatch time. When the parcel is sent, we provide its tracking details by email. If there is an unexpected delay, we will contact you; your statutory rights remain unchanged.
Dispatch and return address
Doctor Life sp. z o.o.
Stanisławów 13
26-425 Odrzywół
Poland
For delivery questions, contact info@doctorlife.pl. Returns and complaints are governed by our Return and refund policy.